Privacy Policy

Privacy Policy – SJ Serpents

About sjserpents.au

sjserpents.au is an internet service provided by SJ Serpents, located and operating in Australia. The sjserpents.au website has been created using the Linka.Social software framework, built and maintained by Modularware (Australia).

Privacy Commitment

We are committed to handling all personal information we collect in an open and transparent manner, in accordance with our Privacy Policy and the Australian Privacy Principles. We are bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.

Your privacy is very important to us. We want your experience on this website to be enjoyable and rewarding, and we want you to use the services and information we offer via this website, our apps, email, and social media, with complete confidence.

This Privacy Policy summarises how we handle your personal information. We may revise this Privacy Policy from time to time by updating this page. The revised Privacy Policy will take effect when it is posted on our website.

You may also choose to receive our privacy policy updates by selecting this option in the "Privacy and Security" section in your account profile.

Your Acceptance

Your continued use of this website, our apps and services indicate your acceptance of our Privacy Policy. If you don't agree with any part of our Privacy Policy, please don't use this website, our apps or our services.

By registering as a member of SJ Serpents you'll be asked to agree to this privacy policy. Membership requires acceptance of this policy.

Information We May Collect

All information we collect is used and stored in accordance with this privacy policy. Personal information we may collect from you includes, but is not limited to:

• Your name.
• Your address.
• Your email address.
• Your phone number.
• Demographic information such as your date of birth, age and gender.
• Familial and team connections.
• Medical history and emergency contact information.
• Relevant licenses, certificates and legal documentation, such as Working with Children requirements.
• Match performance, reports and awards.
• Photos and images including profile pictures.
• Match and event images and video.
• Other information relevant to facilitating your membership with our club and providing you with a quality service.

We will track specific information such as private or protected information accessed or edited by you in accordance with legal, audit and ethical requirements.

We may also track non-identifying information such as aggregated traffic data, referring and exit pages and timestamp data for statistical and analytical uses to help us diagnose technical issues, and constantly improve our website to provide you with more relevant information and a better overall experience while using our website.

As per our {Link_Cookie_Policy}, we do not utilise instruments such as third-party cookies, third party analytics, or tracking "pixels". We only use those cookies absolutely necessary to the operation of this website.

Collecting Your Personal Information

Your personal information is obtained in many ways including:

• Information you provide via our website.
• By correspondence such as by telephone, email, messaging apps, social media and other publicly available sources.
• Information available to us from third party sources such as our governing body, {Association Name}.
• Information shared by you via your Linka.Social account.

Use of Your Personal Information

We collect your personal information for the primary purpose of providing member services and information to you. We may also use your personal information for secondary purposes closely related to our primary purpose in circumstances where you would reasonably expect such use or disclosure.

Storage of Your Personal Information

Your personal information may be stored on private or third-party servers, either in Australia, or overseas. We endeavour to ensure that any third-party organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

For added security and protection, all information and data stored on our servers that may personally identify you, with the exception of your name, is stored in an encrypted format wherever feasible to prevent direct exposure to unauthorised entities or individuals including third-party vendors and malicious actors.

Your personal information such as home address, email address, phone number, date of birth and passwords are protected from direct database access, and can only be decrypted by duly authorised members accessing the information through our website's member portal.

Your Right to View and Edit Information

You have a right to view and edit all personal information we have stored about you in accordance with privacy laws. Your personal information can be viewed and edited via your profile account.

You may request to delete your account, however, a request to delete your account is also a request to terminate your membership with the club, and therefore must be submitted in writing to any of the following executive committee members:

• {MailLink_President}
• The Club President
• The Club Secretary

In order to protect your personal information, we may require identification from you before releasing the requested information.

There is no fee to access your personal information via our website, however we may charge an administrative fee for providing a copy of your personal information.

Privacy laws dictate that we are not required to grant access in certain circumstances such as where:

• Access would pose a serious threat to the life, safety, or health of any individual or to public health or public safety.
• Access would have an unreasonable impact on the privacy of other individuals.
• The request is frivolous or vexatious.
• Denying access is required or authorised by a law or a court or tribunal order.
• Access would be unlawful.
• Access may prejudice commercial negotiations, legal proceedings, enforcement activities or appropriate action being taken in respect of a suspected unlawful activity or serious misconduct.

If we refuse to grant you access to your personal information, we will provide you with reasons for that decision (unless it is unreasonable to do so) and the avenues available for you to complain about the refusal.

Opting Out of Communications

Where we use your personal information to communicate with you via this website, we will provide you with an opportunity to opt-out of receiving such communication. By electing not to opt-out, we will assume we have your consent to receive similar information and communications in the future. We will ensure that our opt-out notices are clear, conspicuous, and easy to take up.

Your communication settings can be edited via the communication settings in your profile.

Your communication settings only affect automated communication or personal communications transmitted or broadcast by the SJ Serpents website. We do not control, and therefore cannot prevent personal, direct communication by members of our club using means not controlled by us.

Sharing Your Personal Information

Your personal information may be disclosed in a number of circumstances including the following:

• In the process of providing club services to you required for the operation of our club.
• Where requested by the sports governing body, {Association Name}.
• Where services are provided to us, or to you, by third parties in the course of our normal business operations.
• Where you consent to the use or disclosure of your information to third-parties.
• Where you consent to public or restricted disclosure of your information.
• Where required or authorised by law.

Third Party Vendors

Your personal information may be transmitted to third party vendors for the express purpose of providing you with a service where you have either given explicit consent for such transmission, or implied consent through your actions.

Transmission of such information will be limited to that which is deemed necessary for the provision of their goods and services.

We may also provide links to third-party websites through which they may also collect your personal information.

While we endeavour to ensure that third party vendors adhere to, and are bound by confidentiality and privacy obligations in relation to the protection of your personal information, we do not have any control over these third-party vendors, and therefore they are not governed by our policies. Any personal information these third parties may collect is handled in accordance with their own privacy policies. Therefore, SJ Serpents cannot be held responsible for the use, or misuse of your personal information by such third-party vendors.

Any complaint or grievances in relation to the use of your personal information by third party vendors must be directed in the first instance toward the vendor in question, and may be followed up with the Australian Information (Privacy) Commissioner (www.oaic.gov.au) if you are dissatisfied with their response.

Complaints

If you have any queries or you would like to make a complaint regarding our Privacy Policy or the manner in which we handle your personal information, please contact us via email, or by writing to:

The Privacy Officer
SJ Serpents

The Club Registrar

We will endeavour to respond to your complaint or query within fourteen days of receipt.

If you are dissatisfied with our response, you may refer the matter to the Australian Information (Privacy) Commissioner. See www.oaic.gov.au.

This page was last updated on: 19 October 2025
Version: 1-20251019